Write to us

Email

Everything goes to hello@sunloomliving.com. It is the only channel we run, on purpose: one inbox means nothing falls between two.

If it is about an order, include the reference — it looks like SLM-2026-123456 — and we can find it straight away.

What helps

• Sizing. Your chest or waist measurement in centimetres and the name of something that fits you well. The size guide has every flat measurement if you would rather check yourself.
• Choosing a cloth. How hot it gets where you are, whether you mind creases, whether you iron. Those three decide between linen, cotton and the blend.
• A seam or a button. A photograph and roughly when you bought it. That is a repair claim and we pay the postage both ways.
• An order on its way. Anything can change until the label is printed, which is usually the next morning.
• A return. Start it by email; the returns address and a printable note come back the same day.

Press, wholesale, collaborations

Same address. We do not wholesale and we do not make things under anyone else’s name, so those get a polite no, but press questions get a proper answer.

Or use the form